About Active Online – Technology Consultants

Active Online is a small independent consulting firm specialising in the support of organisations or individuals sourcing Telecommunication, IT, Security, or internet products and / or services or seeking options with their existing services.

Our Mission:

Provide self-motivated consumers and trade customers with professional-level technical equipment, as well as the advice, information, and support they need to integrate their projects effortlessly. Decoupling supply from installation and offering expertise and assistance in the selection, setup, and operation of technical equipment saves clients money throughout the course of the project.

Our guiding principles are based on ensuring we understand your requirements and then matching those with the appropriate systems or advice.  We won’t sell you a product that is not suitable for your application.  If we do sell to you then we back that up with full service for the life of that product or service.

We are not just an online reseller! We offer advice and ongoing support for our customers projects.  Our service is personal and continues long after the sale.

We enable DIY customers to take control of the project and save through managing the design and purchase of systems and overseeing the installation.  We find this approach can result in significant savings with the added benefit of greater understanding the equipment features and operation.  The installer does not need to know passwords or sensitive technical information greatly improving project security.

We provide trades with the security of knowing that we are available to asist with design and commissioning.  For data cablers and electricians we enable a new service offering backed by our knowledge and eperience.

We offer to price match if you have a valid offer of new stock from an Australian supplier.  We also offer free shipping within Australia for orders over $600*. 

Register and become a member and benefit from member discounts on almost all products we sell. Some brands have higher discount – IVSEC has very good discounts for members!  Please register and see how much you can save on IVSEC with Active Online.

We also offer technical consultancy and advice as a service if you prefer – a review of a potential purchase or of a previous purchase or even some assistance with design.  Initial discussions are always free and we are happy to discuss options for more extensive consultation. Please contact us to discuss your requirements.

DIY customers:
We provide a remote assistance service via telephone, Skype, or remote desktop tools to ensure your system is setup and works correctly. Our reviews are from happy customers that have received our personal support.

Electricians, data cablers, security contractors:
We provide trade sales and specialist IP and SIP support and design services for contractors.  We support your integration business allowing you to increase your service offerings to your customer base. We can design, supply, configure, and support or any combination thereof.  Contact us to discuss how we can help grow your business.

To benefit from member or trade pricing you must be logged in when you add items to the cart. If you are not logged in you will receive guest pricing (still very good but you can do better!). Why not register and receive discounted pricing and $5 towards your next purchase.

We pride ourselves on customer service and delivery.

We are fiercely independent and always act in the best interest of our clients.

Please see our reviews below.